Technical Support for Clients

Your Private Knowledgebase

Thank you for choosing FireAcad Inc. for your fire sprinkler design needs. We have been a growing business since 1985, exceeding the industry standards due to our commitment to excellence and superior support. As an active licensee of FireAcad's software products, you gain access to our private knowledgebase which documents various technical solutions to common questions and issues.

Please select the categories below to help with your search. If what you find is not here, consider hiring us for professional and fine-tuned expertise in solving your concerns.

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Technical Diagnostics & Troubleshooting

Customized Training

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Please note that the services you have selected are not free of charge. We require a US$50 payment for technical diagnostics per case, and will provide a quote and invoice prior to applying the recommendation solution, billed at an hourly fee of US$80.

By proceeding with this request, you will be prompted to pay the US$50 diagnostics fee when you click "Submit".

Please note that the services you have selected are not free of charge. We will be providing a custom quote for our tailored training services.

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